Make it normal to call a stranger to your home.
In most Kenyan cities, finding a trustworthy painter, electrician or driver still happens by WhatsApp forwards and “do you know someone?” calls. The good providers are out there — but they're invisible to anyone outside their immediate network.
Mikanya exists to make that introduction safe and predictable. We meet providers in person, check their work and ID, take responsibility for the match, and stay close after the job. Clients get the relief of a managed service. Providers get steady, well-paying work and a brand to stand behind.
We started in Nairobi in 2024. Today the network covers homes, businesses and events across the city — and we're expanding to Mombasa, Nakuru and Kisumu through 2026.
Four operating principles.
Everything below sits behind the experience you get when you tap ‘Request a service’. None of it is window dressing.
A real associate reviews every request — no faceless directory, no algorithm guessing what you meant.
Background checks, references, sample work, ID. We meet most providers in person before they enter the network.
We don't disappear after the booking. The same associate stays on the thread until you say the job is done.
Clients see costs up front. Providers keep what they earn — minus a transparent commission, no hidden cuts.
Real people, on the other end of every request.
Mikanya associates are full-time employees — not gig workers, not chatbots. Each one handles a portfolio of clients and providers, and they're measured on how well the matches actually go.